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Where your site runs

Any websiteWix, Squarespace, Webflow or custom. One line of code. Shopify SoonFor Shopify stores. Coming to the App Store. WordPress and WooCommerceA plugin that answers from your own site.

Any website

One line of code, on any website

One line of codePaste it once. It works on any site. Your branded chatYour name, logo, colour and button. Answers from your filesPDF, Word and price lists, read for you. Product cardsPicture, price and link in the chat. HolaReply Desk ProInbox, replies and reports for your team. Live chat BusinessA person takes a chat over from the AI.
HolaReply for any website

Shopify

An AI sales assistant for your store

Product cardsPicture, price and link in the chat. Order tracking“Where is my order?” answered in the chat. Answers from your filesPDF, Word and price lists, read for you. HolaReply AI includedNo AI account or key to set up. HolaReply Desk ProInbox, replies and reports for your team. Live chat BusinessA person takes a chat over from the AI.
HolaReply for Shopify

WordPress and WooCommerce

The plugin that never makes things up

Free on WordPress.orgThe free plugin, no time limit. WooCommerceAnswers shoppers from your catalogue. Your AI key or HolaReply AIYour own key, or credits with no setup. HolaReply Desk ProInbox, replies and reports, outside wp-admin. Live chat BusinessA person takes a chat over from the AI. White label BusinessYour agency name on client sites.
HolaReply for WordPress

On every platform

AI answers with sourcesOnly from your pages and products. 30 languagesReplies in the visitor's language. Knowledge baseAnswers your site does not say. Locked topicsPrices and contracts go to a person. Lead captureAn enquiry form when it matters. PrivacyContact details never reach the AI.
Any website pricing

$19 a month

  • 7 days of Pro free, no card
  • Business $49 a month, 20 team members
  • A year costs ten months
Start free trial See any-website pricing
Shopify pricing

Free to start

  • Pro $19, Business $49 a month
  • Billed by Shopify, 7-day trial
  • Coming soon to the App Store
Get notified See Shopify pricing
WordPress pricing

$59 once

  • Free plugin, no time limit
  • Business $99 once, 20 team members
  • A year of updates included
Download free See WordPress pricing
Every feature Compare plans and prices AI options

AI Chatbot With Live Chat Takeover

From AI to a person, in the same chat

AI chatbot with live chat (coming soon): a teammate takes a chat over from the assistant in real time, then hands it back. Built for the Shopify app.

BusinessComing soon

Works today on WordPress, WooCommerce & any website · Shopify coming soon

In development. This feature is being built and is not in the plugin yet. Ask in the chat and we will tell you when it ships.

On Shopify it is built: part of Business in HolaReply for Shopify, coming to the Shopify App Store. A teammate takes the chat over in the Desk; the assistant stays quiet until they hand it back, or 30 minutes after their last reply.

Start free trial →See pricing

How it will work

From AI to a person, in the same chat.

Coming in Business: a person from your team steps into the conversation, and the visitor sees who took over. Until then, the enquiry form reaches your team.

One chatthe same window, Desk and ticket
Nobody online?the enquiry form, as always
Businessplan, when it ships
Shop assistantAI assistant · example conversation
  1. Can I talk to someone about a big order?
  2. Anna from Sales joined the chat
  3. Anna · Hi, I'm Anna. How many trays do you need, and for which day?

Why it matters

Live chat handover: the problem it solves.

Some buyers are ready now. Making them wait for an email reply loses the moment.

Live chat handover puts a person in the conversation while the visitor is still there — without a separate live-chat tool.

How it works

Three steps.

The assistant hands over

A locked topic, no answer, or a request for a person.

A teammate takes over

Everyone online sees the waiting visitor and what they are viewing.

They talk live

The visitor sees who they are talking to; hand back to the assistant any time.

What’s included

The details.

One tool, not two

The same chat, the same Desk, the same ticket.

Nobody online?

The enquiry form, as always — no visitor is left waiting.

Questions

Questions about AI Chatbot With Live Chat Takeover.

When will this be available?

It is planned for Business.

Read more

Guides and comparisons.

Guide

AI chatbot vs live chat: which one your website needs (and how to use both)

What each is good at, what customers say they want, the Klarna lesson, and a rule for combining them.

Comparison

The tawk.to alternative for WordPress: AI answers without per-message credits

Free live chat, but AI billed per message. When a WordPress-native assistant is the better choice.

Comparison

The Intercom alternative for small businesses on WordPress

Seats plus $0.99 per AI outcome vs a WordPress plugin on your own AI key. Costs and trade-offs compared.

Answer every customer. Keep every lead. Close more sales.

Start free trial →Compare plans