Pricing · Any website
AI chatbot pricing for any website
One line of code on Wix, Squarespace, Webflow, Framer or a site built by hand. Start with 7 days of Pro, free, with no card.
WixSquarespaceWebflowFramerGoogle Tag ManagerCustom site
Pro
For a small team of up to 5 people.
$19a month
or $190 a year (2 months free)
500AI conversations a month
5team members
No card needed · cancel any time
- Pro includes
- Answers from your public pages, with sources
- Answers in your visitor’s language
- Enquiries emailed to you, and locked topics for your team
- The Desk: your team’s inbox, on any device
- Proactive messages: the chat speaks first
- Reports, Telegram alerts and a weekly summary
- One login for every website you run
Business
For agencies, busy sites and bigger teams.
$49a month
or $490 a year (2 months free)
2,500AI conversations a month
20team members
No card needed · cancel any time
- Everything in Pro, plus
- Live chat: take a chat over from the AI
- Chats shared out in turn
- Your agency’s name instead of ours
- In-depth reports, CSV and a monthly report by email
- Every change on a chat, with who and when
- A webhook for Zapier, Make and n8n
- Idea mode
- A second AI if the first fails
- Answers from up to 3 websites you run
- 100 files to answer from (Pro: 25)
- 20 team members, more at $10 a month each
Need it built around your own systems?Your app, your CRM, a customer’s own account.Custom development →
Compare plans
Every feature, side by side
91 features. Pro and Business differ in 20 of them.
Plan and usage72 different
| Feature | Pro | Business |
|---|---|---|
| Team membersOwners includedEveryone who signs in to the Desk counts, owners too. Business includes 20; add more for $10 a month each, or $100 a year on yearly plans. | 5 | 20then $10 a month each |
| AI conversations a monthA chat in which the AI answered, however many questionsA chat counts once a month, however many questions the visitor asks in it. Chats the AI did not answer are not counted. | 500 | 2,500 |
| Your own AI keyGemini, OpenAI or ClaudeAdd your own Gemini, OpenAI or Claude key and pay the AI company directly. HolaReply counts nothing on it. | Not counted | Not counted |
| When the month’s conversations run outThe enquiry form keeps every leadThe chat offers your enquiry form instead of an AI answer, so every visitor can still reach you. A new month starts on the 1st. | ✓ | ✓ |
| Pages read from your siteRead again every dayHolaReply reads up to 1,000 public pages from your sitemap and checks them every day. Pages that did not change are skipped. | 1,000 pages | 1,000 pages |
| Daily AI limit you setUp to 100,000 answers a day, or noneChoose how many AI answers a day the whole website may use. Each visitor can get up to 40 answers a day. | ✓ | ✓ |
| This month’s usage, always in viewIn the Desk, under Plan and usageSee how many AI conversations you have used this month and how many are left. | ✓ | ✓ |
Answers134 different
| Feature | Pro | Business |
|---|---|---|
| Answers from your public pages, with sourcesEach answer links to its pageThe AI answers only from your own pages, files and knowledge base, and shows the page each answer came from. | ✓ | ✓ |
| Choose which parts of your site it readsPages, blog, policies, productsTick the parts of your sitemap the assistant may read. Leave out anything you do not want it to answer from. | ✓ | ✓ |
| Answers from more websites you runEach proved with a line in its home pageOne chat answers from the website it is on and, on Business, from 2 more websites you run. Each is proved with a line in its home page and read again every day. | 1 website | 3 websites |
| Answers from your filesPDF, Word, text, Markdown or CSV, up to 10 MB eachUpload price lists, catalogues or manuals. The pages count the text in all your files together; pictures are not read. | 25 filesabout 650 pages | 100 filesabout 2,000 pages |
| Knowledge baseAnswers your website never saysWrite your own questions and answers, with other ways people ask them. Add as many as you like. | Unlimited | Unlimited |
| Locked topicsPrices or contracts go to a personTopics the AI never answers, such as prices or contracts. The visitor is handed to your team instead. | 20 topics | 20 topics |
| Buying wordsA question with “quote” or “order” offers your teamWhen a question uses one of these words, the chat offers your team right away, as well as the answer. | 40 words | 40 words |
| Product cardsProduct pages become cards in answersProducts in an answer show as cards with a picture, name, price and link. | 3 per answer | 3 per answer |
| Replies in 30 languagesAnd your own chat words in eachThe assistant answers in the visitor’s language. You can write your own greeting and quick replies for each language. | ✓ | ✓ |
| Right-to-left languagesArabic, Hebrew and Urdu read right to leftThe chat turns around for Arabic, Hebrew and Urdu, so it reads naturally. | ✓ | ✓ |
| Follow-up questions or direct answersHow the assistant talksGuide mode ends an answer with one useful question, such as the size or quantity. Or choose direct answers only. | ✓ | ✓ |
| Idea modeIdeas with your products, labelled as ideasWhen asked for an idea, such as a recipe or a routine, the assistant can create one with your own products. Prices and facts still come only from your site. | – | ✓ |
| A second AI if the first failsIf your AI does not respond, another AI answers the question from the same pages. | – | ✓ |
Leads7
| Feature | Pro | Business |
|---|---|---|
| Enquiry form and lead captureEmailed to you as they arriveEvery enquiry is kept in the Desk and emailed to you with the whole chat. There is no limit on how many. | Unlimited | Unlimited |
| “Talk to a person” in every chatWhen the AI cannot help, or the visitor asksVisitors can ask for a person at any time. Your team gets the chat with the reason it was handed over. | ✓ | ✓ |
| Email slips fixedSuggests gmail.com for “gmial.com”A mistyped email domain gets a suggestion before the form is sent, so you can reply. | ✓ | ✓ |
| Choose the form’s fieldsPhone and company: required, optional or offName and email are always asked. Choose whether phone and company are required, optional or not asked. | ✓ | ✓ |
| Refuse throwaway inboxesFake email addresses are not acceptedTemporary email addresses, and domains that cannot receive mail, are turned away. | ✓ | ✓ |
| Lead stage, won or lost, with the valueNew, contacted, quote sent, won, lostMove each enquiry through its stages and record what a won deal was worth. | ✓ | ✓ |
| Export enquiriesCSVDownload your enquiries as a spreadsheet, newest first. | 10,000 at a time | 10,000 at a time |
Team inbox (the Desk)203 different
| Feature | Pro | Business |
|---|---|---|
| The Desk: your team’s inboxOn any deviceOne inbox for every chat and enquiry the AI hands over, on a computer or a phone. | ✓ | ✓ |
| Live nowWho is chatting with you at this momentSee which visitors have the chat open right now. | ✓ | ✓ |
| The page each chat started onSo your team knows what they were looking atEach chat shows the page the visitor was on when they started it. | ✓ | ✓ |
| Owner and member rolesOnly owners change settings and saved repliesOwners run the settings, the team and the plan. Members answer customers. | ✓ | ✓ |
| Reply by chat and by emailFrom “Your name via HolaReply”Answer in the chat, and send the same reply by email when the visitor has left. | ✓ | ✓ |
| Assign a chat to a personAssign to me, to a teammate, or unassignGive each chat an owner, so nothing is answered twice or forgotten. | ✓ | ✓ |
| StatusOpen, waiting on the customer, closed, reopenedKeep track of which chats still need you. | ✓ | ✓ |
| PriorityHigh, normal or lowMark the chats that should be answered first. | ✓ | ✓ |
| TagsYour own labelsLabel chats, for example “wholesale” or “refund”, and list them by tag. | 10 per chat | 10 per chat |
| Internal notesOnly your team sees themLeave a note on a chat for your team. Visitors never see it. | ✓ | ✓ |
| Follow-up datesAnd your follow-ups by email at 8 in the morningSet a date to come back to a chat; you are reminded in the Desk and by email. | ✓ | ✓ |
| Saved repliesAnswers your team uses oftenWrite an answer once and insert it in any chat with a click. | 200 | 200 |
| Search and a command barFind any conversation fastSearch by name, email or chat number, and run any action from the keyboard. | ✓ | ✓ |
| Every change on a chat, with who and whenEach assignment, status, tag and follow-up is shown in the chat with the person and the time. | – | ✓ |
| Opening hoursA time for each day of the weekSet when your team is open. Reports show what came in while you were closed. | ✓ | ✓ |
| “I am away”New chats go to the rest of the teamMembers who are away get no new chats until they are back. | ✓ | ✓ |
| Invite your teamBy email, no passwordInvite people by email; they sign in with a code, without a password or an account elsewhere. | ✓ | ✓ |
| Browser alertsA notice when something new arrivesGet a notice on your computer when a chat is handed to your team. | ✓ | ✓ |
| Live chat: take a chat over from the AIStep into any chat and reply yourself while the visitor is still there; hand it back to the AI when you are done. | – | ✓ |
| Chats shared out in turnOnly to people who are not awayNew chats go to your team members one after another, while you are open. | – | ✓ |
Grow51 different
| Feature | Pro | Business |
|---|---|---|
| Proactive messagesThe chat speaks firstMessages that open by themselves on the pages you choose, for example an offer or a question. | 20 messages | 20 messages |
| Proactive message targetingPages, time, scrolling, leaving, returning visitorsShow a message after some seconds, after scrolling, when a visitor is about to leave, or only to returning visitors. | ✓ | ✓ |
| Five message formatsFrom a small bubble to a bar at the bottomChoose how each message looks: a line or a card by the chat button, a chat message, the centre of the page, or a bar at the bottom. | ✓ | ✓ |
| Telegram alertsAnd replies from TelegramGet each enquiry in Telegram, and reply to the visitor from there. | 1 chat or group | 1 chat or group |
| WebhookEach enquiry to Zapier, Make or n8nSend every enquiry to Zapier, Make, n8n or your own system as it arrives, signed so you can trust it. | – | ✓ |
Reports179 different
| Feature | Pro | Business |
|---|---|---|
| OverviewYour key numbers at a glanceChats, answers, enquiries and replies for the period, each against the period before. | ✓ | ✓ |
| Busiest hoursA week of questions, hour by hourSee when visitors ask, against your opening hours. | ✓ | ✓ |
| Chats by pageWhich pages start the most chatsFind the pages where visitors need help most. | ✓ | ✓ |
| While you were closedWhat the AI answered and kept for youWhat the assistant answered, and the enquiries it kept, outside your opening hours. | ✓ | ✓ |
| Business impactDeals won and their value, and team time savedWhat the chat brought in: enquiries, won deals and their value, and the time it saved your team. | – | ✓ |
| From chat to saleWhat became of each chat that startedFollow chats from the first question to an enquiry and a won deal, page by page. | – | ✓ |
| Leads and salesWhere every enquiry stands: replied, quote sent, wonEvery enquiry by stage, with the ones still waiting for a reply. | – | ✓ |
| Time to first replyUnder an hour, a few hours, or over a dayHow quickly your team answers, and how that changes the chance of winning. | – | ✓ |
| Why the AI handed a chat overNothing on your site, a locked topic, or a person asked forSee why chats reached your team, and what to add so the AI can answer next time. | – | ✓ |
| Languages visitors write inThe languages your visitors use, so you know which ones matter. | ✓ | ✓ |
| Questions it could not answerThe gaps in your websiteThe questions your site has no answer to. Answer one once and the AI uses it from then on. | ✓ | ✓ |
| Team and support speedIn and outside opening hours, day by dayReply times for each day and each team member. | – | ✓ |
| Report datesCompared with the period beforeChoose the period of a report. Each number is shown beside the period before it. | Last 7, 30 or 90 days | Any dates, up to a year |
| Download reportsCSVDownload any report as a spreadsheet. | – | ✓ |
| Next steps to improveRanked by expected effect, for sales, support and youWhat to do next, worked out from your own chats and ranked by how many visitors it helps. | ✓ | ✓ |
| Monthly report by emailOn the 1st of each monthBusiness impact and its next steps, emailed on the 1st of each month. | – | Up to 10 people |
| Weekly summary by emailYour enquiries and open questionsOnce a week: what the AI answered while you were closed, your enquiries and the questions nobody answered. | ✓ | ✓ |
Look and brand121 different
| Feature | Pro | Business |
|---|---|---|
| Your name, logo, colour and chat buttonLight, dark or automaticMake the chat look like part of your website. | ✓ | ✓ |
| Your first message and quick repliesButtons visitors can tapStart the chat with your own words and up to 4 quick replies. | 4 buttons | 4 buttons |
| A greeting bubble next to the chat buttonIn each language you chooseA short line beside the chat button that invites visitors to ask. | ✓ | ✓ |
| Where it sitsLeft or right, space from the bottom, on phones or notPlace the chat button where it does not cover anything on your site. | ✓ | ✓ |
| Your website’s font and two header stylesClean, or your colour across the topThe chat uses your website’s font, with a clean header or one in your colour. | ✓ | ✓ |
| Chat soundVisitors turn it on or offA soft sound when a reply arrives; visitors choose. | ✓ | ✓ |
| Visitors’ past chatsKept on their own deviceVisitors can reopen their recent chats from the chat’s menu. | Last 20 | Last 20 |
| Visitors can email or print a chatYou can turn it offVisitors can send themselves a copy of the chat or print it. | ✓ | ✓ |
| The Desk in 30 languagesEach person chooses theirsEach team member uses the Desk in their own language. | ✓ | ✓ |
| No HolaReply line in the chatNo “Powered by” line in your chat. | ✓ | ✓ |
| Your name instead of oursIn the Desk and in emailsYour name replaces HolaReply in the Desk, the AI’s messages and your team’s emails. | – | ✓ |
| One login for every website you runEach with its own planAdd every website you run and switch between them in the Desk. | Unlimited websites | Unlimited websites |
Privacy and data8
| Feature | Pro | Business |
|---|---|---|
| Personal data never reaches the AINames, emails and phone numbers removed firstNames, email addresses and phone numbers are taken out before a question goes to the AI. | ✓ | ✓ |
| A note that it is an AIUnder the question field, as the EU AI Act asksVisitors are told they are talking to an AI. | ✓ | ✓ |
| Keys and tokens encryptedNever shown again once savedAI keys and bot tokens are stored encrypted and never shown again. | ✓ | ✓ |
| Data processing addendum (DPA)Standard contractual clauses includedOur DPA for GDPR, with the standard contractual clauses. | ✓ | ✓ |
| Sign in with a code, no passwordA 6-digit code by email each timeNobody on your team has a password to lose. | ✓ | ✓ |
| Choose how long chats are keptForever, or 30, 90 or 365 daysOlder chats are deleted for you after the time you choose. | ✓ | ✓ |
| Delete a conversation and its enquiryRemove a chat and its enquiry for good when someone asks. | ✓ | ✓ |
| Sign out on every deviceSee where you are signed inSign out everywhere at once if a device is lost. | ✓ | ✓ |
Billing2
| Feature | Pro | Business |
|---|---|---|
| Card or PayPalThrough PayPro GlobalPay by card or PayPal; PayPro Global sends the invoice. | ✓ | ✓ |
| Cancel any timeYour plan runs to the end of the periodCancel from the link in your receipt. Nothing renews by itself after the trial. | ✓ | ✓ |
On WordPress? See WordPress pricing, paid once. On Shopify? See Shopify pricing.
What you get
More for the price, on both plans
Four things that decide what a chatbot really costs you.
AI answers
500per month
AI conversations on Pro
A whole chat counts once, however many questions it has. 2,500 a month on Business.
Pro
Business
AI conversations a monthYour own key
∞no limit
Bring your own AI key
Nothing is counted on your own key. You pay the AI company directly, at its prices.
GGeminiOOpenAICClaude
Or HolaReply AI, included in both plansYour team
20people on Business
Your whole team in one inbox
Owners included. Pro has 5. On Business, add more people for $10 a month each.
Pro: 5 · Business: 20, then $10 a month each
Every lead
0leads lost
The form never stops
If the month’s AI conversations run out, the chat offers your enquiry form instead.
- 1The AI answers from your site
- 2Limit reached, or no answer
- 3Enquiry form → your inbox
How it is counted
One conversation, however many questions
An AI conversation is a chat in which the AI answered at least once. Nothing is counted on your own AI key.
1A visitor chatsTen questions in one chat count as one conversation.
2The month’s conversations are used upThe chat offers your enquiry form instead, so no visitor is lost.
3A new month starts on the 1stYour allowance is full again. Or move to Business for 2,500.
Questions
Questions about any website
How do I start?
Sign up with your email, add your website, and prove it is yours with one meta tag on your home page. Your 7-day free trial starts then. Paste one line of code before the closing body tag, choose which pages it may read, and the chat answers.
Do I need a card for the trial?
No. The trial has everything in Pro and needs no card. Nothing is charged unless you choose a plan.
Which websites does it work on?
Any website where you can add a script: Wix (a premium plan with your own domain), Squarespace, Webflow, Framer, Google Tag Manager or a site built by hand. On WordPress, use the plugin instead.
What happens when the trial ends?
The chat and the Desk pause until you choose a plan. Your conversations, enquiries, team and settings are kept. We email you two days before.
Can I cancel?
Yes, any time, from the link in your PayPro Global receipt. Your plan runs to the end of the period you paid for.
I run websites for clients. Can I use one login?
Yes. Add each client’s website from the Desk; one login opens them all, each with its own plan, team and chat.
Answer every visitor. Keep every lead.
Try everything in Pro for 7 days. One line of code, no card.
Start 7-day free trialThen $19 a month, or $190 a year · cancel any time
✓Answers with sourcesOnly from your own pages
@Every lead keptEmailed to you and in the Desk
✦HolaReply AI includedNo AI key to set up