Pricing · WordPress
WordPress AI chatbot pricing: pay once
Choose your package and the number of websites, and pay once. HolaReply keeps working on your sites for good, with free updates and new features for a full year.
Works foreverA year of free updates and new featuresPriced by number of sites14-day money-back guarantee
Founding prices for the first 200 licences: Pro from $59, Business from $99.
Free
An honest AI assistant for any WordPress site.
$0forever
Unlimited sites · no card needed
∞websites
Alwaysfree updates
From WordPress.org, with no time limit
- Free includes
- AI answers from pages, posts and products
- Product cards: picture, price and link
- Knowledge base and locked topics
- Enquiries emailed with the whole chat
- Smart email capture
- Your colour, logo and greeting
Pro
For businesses with a sales or support team of up to 5.
$59$79once
1 site · yours forever
Founding price · first 200 licences
5team members
1 yearof free updates
14-day money-back guarantee
- Everything in Free, plus
- The Desk: your team’s inbox, on any device
- Up to 5 team members
- Reply by chat and by email
- Proactive messages: the chat speaks first
- Product cards with stock and sale prices
- Reports, Telegram alerts and a weekly summary
- 25 files to answer from
Business
For agencies and bigger teams.
$99$129once
1 site · yours forever
Founding price · first 200 licences
20team members
1 yearof free updates
14-day money-back guarantee
- Everything in Pro, plus
- Live chat: take a chat over from the AI
- Chats shared out in turn
- Your agency’s name instead of ours
- In-depth reports, CSV and a monthly report by email
- Every change on a chat, with who and when
- A webhook for Zapier, Make and n8n
- Idea mode
- A second AI if the first fails
- Answers from up to 3 websites you run
- 100 files to answer from (Pro: 25)
- 20 team members, more at $10 a month each
Every plan runs on your own Gemini, OpenAI or Claude key, which your AI company bills directly (about $1.70 per 1,000 answers with Gemini Flash at Google’s prices today), or on HolaReply AI credits: $12 per 1,000 answers, $10 from 5,000, $9 from 25,000.
Need it built around your own systems?Your app, your CRM, a customer’s own account.Custom development →
Compare plans
Every feature, side by side
75 features. The three plans differ in 48 of them.
Plan and AI84 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| WebsitesPro and Business: 1, 5 or 25 sitesPro and Business are priced by the number of sites. Move to more sites later and pay only the difference. | Unlimited | 1, 5 or 25 | 1, 5 or 25 |
| Yours for goodKeeps working after the first yearPay once and HolaReply keeps working on your sites with everything you bought, for as long as you use it. | ✓ | ✓ | ✓ |
| Free updates and new featuresFree: always. Pro and Business: a full yearUpdates and new features for a full year after you buy. Security fixes keep coming after that. | Always | 1 year | 1 year |
| Team membersWordPress administrators not countedEveryone you invite to the Desk counts; WordPress administrators do not. Business includes 20; add more on HolaReply Desk for $10 a month each. | – | 5 | 20then $10 a month each |
| Your own AI keyGemini, OpenAI or ClaudeAdd your own Gemini, OpenAI or Claude key and pay the AI company directly. HolaReply adds nothing per message. | ✓ | ✓ | ✓ |
| HolaReply AI creditsNo AI account needed; $12 per 1,000 answersUse HolaReply AI without setting up an AI account: $12 per 1,000 answers, $10 from 5,000 and $9 from 25,000. | ✓ | ✓ | ✓ |
| Daily AI limit you setUp to 100,000 answers a day, or noneChoose how many AI answers a day the whole website may use. | ✓ | ✓ | ✓ |
| 14-day money-back guaranteeOn every purchase, credits includedNot sure yet? Every purchase comes with a 14-day money-back guarantee. | – | ✓ | ✓ |
Answers125 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| Answers from your content, with sourcesPages, posts and WooCommerce productsThe AI answers only from your own published content and knowledge base, and shows the page each answer came from. | ✓ | ✓ | ✓ |
| Answers from more websites you runIn HolaReply Desk, each proved with a line in its home pageWith Pro or Business connected to HolaReply Desk, one chat answers from your site and, on Business, from 2 more websites you run. | – | 1 website | 3 websites |
| Answers from your filesPDF, Word, text, Markdown or CSV, up to 10 MB eachUpload price lists, catalogues or manuals in the Desk. The pages count the text in all your files together; pictures are not read. | – | 25 filesabout 650 pages | 100 filesabout 2,000 pages |
| Knowledge baseAnswers your website never saysWrite your own questions and answers. Add as many as you like. | Unlimited | Unlimited | Unlimited |
| Locked topicsPrices or contracts go to a personTopics the AI never answers, such as prices or contracts. The visitor is handed to your team instead. | ✓ | ✓ | ✓ |
| Buying wordsA question with “quote” or “order” offers your teamWhen a question uses one of these words, the chat offers your team right away, as well as the answer. | 40 words | 40 words | 40 words |
| Product cardsWooCommerce: picture, name, price and linkProducts in an answer show as cards that link to the product page. | 3 per answer | 3 per answer | 3 per answer |
| Stock and sale prices on product cardsIn stock or not, and the price before the saleCards also show whether a product is in stock, and the old price beside a sale price. | – | ✓ | ✓ |
| Replies in the visitor’s languageThe assistant answers in the language the visitor writes in. | ✓ | ✓ | ✓ |
| Follow-up questions or direct answersHow the assistant talksGuide mode ends an answer with one useful question, such as the size or quantity. Or choose direct answers only. | ✓ | ✓ | ✓ |
| Idea modeIdeas with your products, labelled as ideasWhen asked for an idea, such as a recipe or a routine, the assistant can create one with your own products. Prices and facts still come only from your site. | – | – | ✓ |
| A second AI if the first failsIf your AI does not respond, another AI answers the question from the same pages. | – | – | ✓ |
Leads72 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| Enquiry form and lead captureEmailed to you with the whole chatEvery enquiry is emailed to you with the whole chat. There is no limit on how many. | Unlimited | Unlimited | Unlimited |
| “Talk to a person” in every chatWhen the AI cannot help, or the visitor asksVisitors can ask for a person at any time and leave their details for your team. | ✓ | ✓ | ✓ |
| Email slips fixedSuggests gmail.com for “gmial.com”A mistyped email domain gets a suggestion before the form is sent, so you can reply. | ✓ | ✓ | ✓ |
| Choose the form’s fieldsPhone and company: required, optional or offName and email are always asked. Choose whether phone and company are required, optional or not asked. | ✓ | ✓ | ✓ |
| Refuse throwaway inboxesFake email addresses are not acceptedTemporary email addresses, and domains that cannot receive mail, are turned away. | ✓ | ✓ | ✓ |
| Lead stage, won or lost, with the valueNew, contacted, quote sent, won, lostMove each enquiry through its stages in the Desk and record what a won deal was worth. | – | ✓ | ✓ |
| Export enquiriesCSVDownload your enquiries as a spreadsheet, newest first. | – | 10,000 at a time | 10,000 at a time |
Team inbox (the Desk)1919 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| The Desk: your team’s inboxOn any deviceOne inbox for every chat and enquiry the AI hands over, on a computer or a phone. Your licence connects your site to it. | – | ✓ | ✓ |
| Live nowWho is chatting with you at this momentSee which visitors have the chat open right now. | – | ✓ | ✓ |
| Owner and member rolesOnly owners change settings and saved repliesOwners run the settings, the team and the plan. Members answer customers. | – | ✓ | ✓ |
| Reply by chat and by emailFrom “Your name via HolaReply”Answer in the chat, and send the same reply by email when the visitor has left. | – | ✓ | ✓ |
| Assign a chat to a personAssign to me, to a teammate, or unassignGive each chat an owner, so nothing is answered twice or forgotten. | – | ✓ | ✓ |
| StatusOpen, waiting on the customer, closed, reopenedKeep track of which chats still need you. | – | ✓ | ✓ |
| PriorityHigh, normal or lowMark the chats that should be answered first. | – | ✓ | ✓ |
| TagsYour own labelsLabel chats, for example “wholesale” or “refund”, and list them by tag. | – | 10 per chat | 10 per chat |
| Internal notesOnly your team sees themLeave a note on a chat for your team. Visitors never see it. | – | ✓ | ✓ |
| Follow-up datesAnd your follow-ups by email at 8 in the morningSet a date to come back to a chat; you are reminded in the Desk and by email. | – | ✓ | ✓ |
| Saved repliesAnswers your team uses oftenWrite an answer once and insert it in any chat with a click. | – | 200 | 200 |
| Search and a command barFind any conversation fastSearch by name, email or chat number, and run any action from the keyboard. | – | ✓ | ✓ |
| Opening hoursA time for each day of the weekSet when your team is open. Reports show what came in while you were closed. | – | ✓ | ✓ |
| “I am away”New chats go to the rest of the teamMembers who are away get no new chats until they are back. | – | ✓ | ✓ |
| Invite your teamBy email, no passwordInvite people by email; they sign in with a code, without a password or a WordPress account. | – | ✓ | ✓ |
| Browser alertsA notice when something new arrivesGet a notice on your computer when a chat is handed to your team. | – | ✓ | ✓ |
| Every change on a chat, with who and whenEach assignment, status, tag and follow-up is shown in the chat with the person and the time. | – | – | ✓ |
| Live chat: take a chat over from the AIStep into any chat and reply yourself while the visitor is still there; hand it back to the AI when you are done. | – | – | ✓ |
| Chats shared out in turnOnly to people who are not awayNew chats go to your team members one after another, while you are open. | – | – | ✓ |
Grow55 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| Proactive messagesThe chat speaks firstMessages that open by themselves on the pages you choose, for example an offer or a question. | – | 20 messages | 20 messages |
| Proactive message targetingPages, time, scrolling, leaving, returning visitorsShow a message after some seconds, after scrolling, when a visitor is about to leave, or only to returning visitors. | – | ✓ | ✓ |
| Five message formatsFrom a small bubble to a bar at the bottomChoose how each message looks: a line or a card by the chat button, a chat message, the centre of the page, or a bar at the bottom. | – | ✓ | ✓ |
| Telegram alertsAnd replies from TelegramGet each enquiry in Telegram, and reply to the visitor from there. | – | 1 chat or group | 1 chat or group |
| WebhookEach enquiry to Zapier, Make or n8nSend every enquiry to Zapier, Make, n8n or your own system as it arrives, signed so you can trust it. | – | – | ✓ |
Reports119 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| OverviewYour key numbers at a glanceChats, answers and enquiries for the period. Free shows them in your WordPress dashboard; Pro and Business in the Desk, each against the period before. | ✓ | ✓ | ✓ |
| While you were closedWhat the AI answered and kept for youWhat the assistant answered, and the enquiries it kept, outside your opening hours. | ✓ | ✓ | ✓ |
| Questions it could not answerThe gaps in your websiteThe questions your site has no answer to. Answer one once and the AI uses it from then on. | – | ✓ | ✓ |
| Next steps to improveRanked by expected effectWhat to do next, worked out from your own chats and ranked by how many visitors it helps. | – | ✓ | ✓ |
| Weekly summary by emailYour enquiries and open questionsOnce a week: what the AI answered while you were closed, your enquiries and the questions nobody answered. | – | ✓ | ✓ |
| Business impactDeals won and their value, and team time savedWhat the chat brought in: enquiries, won deals and their value, and the time it saved your team. | – | – | ✓ |
| Leads and salesWhere every enquiry stands: replied, quote sent, wonEvery enquiry by stage, with the ones still waiting for a reply. | – | – | ✓ |
| Team and support speedAnd why the AI handed chats overReply times for each day and each team member, and the reasons chats reached your team. | – | – | ✓ |
| Report datesCompared with the period beforeChoose the period of a report. Each number is shown beside the period before it. | – | Last 7, 30 or 90 days | Any dates, up to a year |
| Download reportsCSVDownload any report as a spreadsheet. | – | – | ✓ |
| Monthly report by emailOn the 1st of each monthBusiness impact and its next steps, emailed on the 1st of each month. | – | – | Up to 10 people |
Look and brand72 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| Your colour, logo and greetingAnd your first messageMake the chat look like part of your website. | ✓ | ✓ | ✓ |
| Quick repliesButtons visitors can tapStart the chat with your own words and quick replies. | ✓ | ✓ | ✓ |
| Visitors’ past chatsKept on their own deviceVisitors can reopen their recent chats from the chat’s menu. | Last 20 | Last 20 | Last 20 |
| Visitors can email or print a chatVisitors can send themselves a copy of the chat or print it. | ✓ | ✓ | ✓ |
| No HolaReply line in the chatFree: off unless you turn it onNo “Powered by” line in your chat. On Free it is off by default; you can choose to show it. | ✓ | ✓ | ✓ |
| The Desk in 30 languagesEach person chooses theirsEach team member uses the Desk in their own language. | – | ✓ | ✓ |
| Your name instead of oursWhite label, in the Desk and in emailsYour name replaces HolaReply in the Desk, the AI’s messages and your team’s emails. | – | – | ✓ |
Privacy and data4
| Feature | Free | Pro | Business |
|---|---|---|---|
| Personal data never reaches the AINames, emails and phone numbers removed firstNames, email addresses and phone numbers are taken out before a question goes to the AI. | ✓ | ✓ | ✓ |
| Keys encryptedNever shown again once savedAI keys are stored encrypted and never shown again. | ✓ | ✓ | ✓ |
| Choose how long chats are keptOlder chats deleted for youOlder chats are deleted for you after the time you choose. | ✓ | ✓ | ✓ |
| Only published contentDrafts and private pages are never readThe assistant reads only what is published on your site. | ✓ | ✓ | ✓ |
Billing22 different
| Feature | Free | Pro | Business |
|---|---|---|---|
| Card or PayPalThrough PayPro GlobalPay by card or PayPal; PayPro Global sends the invoice. | – | ✓ | ✓ |
| Upgrade later, pay the differenceMore sites, or Pro to BusinessMove to more sites or to Business and pay only the difference. | – | ✓ | ✓ |
Not on WordPress? See pricing for any website. On Shopify? See Shopify pricing.
What you get
Pay once, and keep what you bought
Four things that decide what a chatbot really costs you.
Pay once
$59once
Yours for good
Pay once and it keeps working on your sites. Free updates and new features for a full year.
- 1Pay once, by number of sites
- 2A year of updates and new features
- 3It keeps working after that
Your own key
∞no limit
Bring your own AI key
Nothing is added per message. You pay the AI company directly, at its prices.
GGeminiOOpenAICClaude
Or HolaReply AI credits, from $9 per 1,000 answersYour team
20people on Business
Your whole team in one inbox
WordPress administrators are not counted. Pro has 5. On Business, add more people on HolaReply Desk for $10 a month each.
Pro: 5 · Business: 20, then $10 a month each
Start free
$0to start
The free plugin, with no time limit
Answers, enquiries and product cards on any WordPress site. Move to Pro or Business with your settings kept.
- 1Download free from WordPress.org
- 2Answers from your pages and products
- 3Pro when your team needs the Desk
All prices
Paid once, by number of sites
US dollars. Founding prices for the first 200 licences, with the regular price struck through.
| Websites | Pro | Business |
|---|---|---|
| 1 site | $59 | $99 |
| 5 sites | $109 | $149 |
| 25 sites | $189 | $259 |
| HolaReply AI credits | Price |
|---|---|
| 1,000 answers at a time | $12 per 1,000 |
| From 5,000 answers | $10 per 1,000 |
| From 25,000 answers | $9 per 1,000 |
Credits are optional: with your own AI key you pay your AI company instead. Credits stay valid for 12 months.
Questions
Questions about WordPress
Is HolaReply really mine for good?
Yes. You pay once and HolaReply is yours: it keeps working on your sites with everything you bought, for as long as you use it. You also get free updates and new features for a full year.
What happens after the first year?
Everything keeps running: HolaReply keeps answering visitors, the Desk keeps working, your enquiries keep arriving, and security fixes keep coming.
Do I need an AI key?
No. Bring your own key from Google Gemini, OpenAI or Anthropic and pay them directly, or choose HolaReply AI and pay $12 per 1,000 answers with credits ($10 from 5,000). You can switch at any time.
Can I add more sites later?
Yes. Upgrade to a bigger site count and pay only the difference.
What is the founding price?
The first 200 licences get founding prices: Pro from $59 and Business from $99. They are for our first customers only, so they close when the 200 are taken.
Can I try it risk-free?
Yes. Every purchase, credits included, comes with a 14-day money-back guarantee. You can also start with the free plugin, with no time limit.
Answer every visitor. Keep every lead.
Start with the free plugin, or pay once for Pro or Business with a 14-day money-back guarantee.
Download freePro from $59, Business from $99 · paid once · a year of updates
✓Answers with sourcesOnly from your own published content
@Every lead keptEmailed to you with the whole chat
∞Yours for goodKeeps working after the first year