Works today on WordPress, WooCommerce & any website · Shopify coming soon
Be first when it goes live
One email on the day HolaReply is in the Shopify App Store. Nothing else.
straight from the growers.
Trade packs for kitchens, bakeries and shops. Order by the kilo or by the pallet.
Shop wholesaleView product
How HolaReply answers on a store: from the store’s own pages, with the source shown.
HolaReply for Shopify
HolaReply for Shopify
HolaReply for Shopify brings the same rules as our WordPress version to your store: answers only from your own products, pages, articles and policies; sources under each answer; “I don’t know” instead of a guess; locked topics that always go to a person; and every question it can’t answer turned into a lead for your team.
Customers can track an order in the chat with its number and their email: the order is read from Shopify and never sent to an AI. On Pro, your team answers the chats the assistant hands over in the Desk, on a computer or a phone, with each customer’s recent orders beside the conversation. On Business, a team member can take a chat over from the AI.
What you pay
What you pay, and to whom.
Monthly plans through the Shopify App Store, billed on your Shopify bill: Free with 50 AI conversations a month, Pro at $19 a month with 500, and Business at $49 a month with 2,500. Yearly plans cost ten months and include the whole year’s conversations. See Shopify pricing →
An AI conversation is a chat in which the AI answered at least once, however many questions it has. With your own Gemini, OpenAI or Claude key nothing is counted.
What it will do
The details.
Answers only from your store →
Products, pages, articles and policies; no general internet knowledge.
Order tracking
Order number and email: read from Shopify, never sent to an AI.
Locked topics →
Custom quotes, contracts and legal questions always go to your team.
Leads, not dead ends →
Questions it can’t answer become enquiries with the whole conversation.
The Desk (Pro) →
Your team’s inbox for handed-over chats, with each customer’s recent orders.
Live chat (Business) →
A person takes a chat over from the AI; the assistant steps back.
Every language →
Shoppers get answers in their own language.
How to get it
Three steps.
Get notified
Leave your email on this page; we write once, the day it is listed.
Install from the Shopify App Store
One click once it is listed; the app reads your products, pages and policies itself.
Switch the chat on
An app embed in the theme editor, with no theme code to edit.
Questions
Asked about HolaReply for Shopify.
When will HolaReply for Shopify be available?
It is built and in its final tests; then it goes to the Shopify App Store’s review, and Shopify sets the date. Leave your email on this page and we will tell you the day it is listed.
How is it priced?
Free, Pro at $19 a month and Business at $49 a month, billed by Shopify, with a 7-day free trial on Pro and Business and yearly plans that cost ten months. See Shopify pricing.
Can it tell customers where their order is?
Yes. The customer gives the order number and the email it was placed with; both must match. The order is read from Shopify and never sent to an AI.
Will it work with my theme?
Yes. It is an app embed you switch on in the theme editor, like other chat apps, with no theme code to edit.
What can I use today?
Shopify Inbox includes a free AI agent. Our guide compares it with the most popular chatbot apps.
Guides and comparisons
Read before you choose.
Best AI chatbot apps for Shopify →
Shopify Inbox’s free AI agent vs six top chatbot apps: what each answers from, limits and real prices.
Ecommerce chatbot examples →
What big retailers’ AI assistants do, the results they published, and the lessons a small shop can copy.
Add an AI chatbot to any website →
The method for each platform, where the code goes, and the speed, security and consent details most guides skip.