Works today on WordPress and WooCommerce · Shopify, Wix, Squarespace and any website — coming soon
How the assistant has done over the last 30 days.
Left: the Overview counts every enquiry. Right: the enquiry form in the chat on a phone.
Why it matters
Lead capture: the problem it solves.
The most valuable visitors ask the hardest questions: a quote, a bulk order, a special request. A chatbot that shrugs at them loses exactly the customers you wanted.
HolaReply is built so that no question ends in a dead end. What it cannot answer becomes an enquiry for your team, with everything the visitor already said.
How it works
Three steps.
A question it cannot answer
Nothing on your site covers it, it is a locked topic, or the visitor asks for a person.
A short form in the chat
Name and email (you choose the fields). The visitor does not have to repeat the question.
Your team gets it
Emailed to your sales inbox with the whole conversation — and, with Pro, a ticket in the Sales Desk.
What’s included
The details.
Works when the AI does not
If the AI provider is down or out of credit, visitors still reach your team. You get one email about the problem, not hundreds.
The conversation comes with it
No “what was your question again?” — your team reads the chat before replying.
Spam protection
A hidden honeypot field and rate limits keep bots out of your inbox.
Personal details stay with you
Names, emails and phone numbers are stored in your WordPress database and never sent to the AI.
Questions
Asked about lead capture.
Where do enquiries go?
To the sales inbox you choose in Settings, and — with Pro — into the Sales Desk as tickets.
Can I choose the form fields?
Yes: name, email, phone and company, each on or off.
Will it ask every visitor for an email?
No. It asks only when a person is needed. Smarter capture rules are coming in Pro.