Works today on WordPress, WooCommerce & any website · Shopify coming soon

Try it
A visitor who needs a person becomes an enquiry.
The visitor leaves their details in the chat, and your team gets the enquiry with the whole conversation.
- Can I speak to someone about a weekly order?
- Of course. Leave your details and our team will reply.NameEmailCompanySend to the team
- Enquiry sent with the whole conversation
Why it matters
Lead capture: the problem it solves.
The most valuable visitors ask the hardest questions: a quote, a bulk order, a special request. A chatbot that shrugs at them loses exactly the customers you wanted.
HolaReply is built so that no question ends in a dead end. What it cannot answer becomes an enquiry for your team, with everything the visitor already said.
How it works
Three steps.
A question it cannot answer
Nothing on your site covers it, it is a locked topic, or the visitor asks for a person.
A short form in the chat
Name and email (you choose the fields). The visitor does not have to repeat the question.
Your team gets it
Emailed to your sales inbox with the whole conversation — and, with Pro, a ticket in the Sales Desk.
What’s included
The details.
Works when the AI does not
If the AI provider is down or out of credit, visitors still reach your team. You get one email about the problem, not hundreds.
The conversation comes with it
No “what was your question again?” — your team reads the chat before replying.
Spam protection
A hidden honeypot field and rate limits keep bots out of your inbox.
Personal details stay with you
Names, emails and phone numbers are never sent to the AI. With the free plugin they stay in your WordPress database; on HolaReply Desk they are stored encrypted.
Questions
Questions about Chatbot Lead Capture.
Where do enquiries go?
To the sales inbox you choose in Settings, and — with Pro — into the Sales Desk as tickets.
Can I choose the form fields?
Yes: name, email, phone and company, each on or off.
Will it ask every visitor for an email?
No. It asks only when a person is needed. Smarter capture rules are coming in Pro.
Read more
Guides and comparisons.
A chatbot for lead generation: capture the leads your website is losing
When to ask for an email, what your team should receive, how fast to reply, and consent, with the real research.
GuideA chatbot for your real estate website: more viewings, without fair-housing risk
Answer buyers and renters, capture viewing requests, and stay clear of Fair Housing and steering risks.
GuideWhat an AI sales assistant on your website should do (that most chatbots don’t)
The five jobs of an AI sales assistant on a website, and how to tell a good one from a chatbot.