Works today on WordPress and WooCommerce · Shopify, Wix, Squarespace and any website — coming soon
6 tickets · 1 follow-up due
The ticket opens beside the list, with the whole chat; on a phone the team works one-handed.
Why it matters
Sales Desk: the problem it solves.
Giving salespeople WordPress admin access is a security risk and a distraction. Forwarding enquiry emails around the team loses track of who answered what.
The Sales Desk gives your team one place for every enquiry — on your own site, with your logo, and nothing else of WordPress in sight.
How it works
Three steps.
Add your team
From the Desk: each person gets an email to set their own password.
Enquiries arrive as tickets
Every enquiry from the chat lands in the Desk with the conversation.
Work them to done
Take a ticket, set its status, write notes, follow up — until it is won or closed.
What’s included
The details.
At an address on your site
yoursite.com/desk/ by default, with your logo and colour, on desktop and phone.
No dashboard access
Salespeople can see and work enquiries, and nothing else.
Views that match the work
Open, Mine, Unassigned, New, Waiting on customer, Follow up today, Won, Closed.
Search everything
By name, email, company or anything in the message (Ctrl K).
The owner’s console too
Administrators run every HolaReply setting from the Desk.
Up to 5 team members
In Pro; unlimited in Business.
Questions
Asked about sales desk.
Do salespeople need WordPress accounts?
They get a WordPress user with a special role that only opens the Desk. They never see wp-admin.
Does it work on phones?
Yes, the Desk is built for phones and tablets as well as desktops.
Can I rename the /desk/ address?
Yes, to any word you prefer.