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OpenAI in HolaReply
The models behind ChatGPT, kept to your own content.
If your business already has an OpenAI account, HolaReply can run on it: your own API key, the family of models behind ChatGPT, and OpenAI’s bill, with no per-message fee from us.
The difference from ChatGPT itself is what the model may answer from. In HolaReply it answers only from your own pages, products and knowledge base, and shows the sources. When your site doesn’t say it, the assistant says so and hands the visitor to your team.
One OpenAI key does both jobs: it writes the answers and builds the search index of your site.
What you pay
What you pay, and to whom.
You pay OpenAI, directly, at OpenAI’s prices, for the usage on your key. HolaReply adds no per-message fee.
A ChatGPT subscription is not an API key. ChatGPT plans don’t include API usage: HolaReply needs a key from OpenAI’s API platform, which OpenAI bills separately.
You pay HolaReply only for a licence, if you choose Pro or Business.
What you get
The details.
Answers only from your content →
The model writes from your pages, not from what it learned on the internet.
Answers and index on one key →
OpenAI writes the answers and builds the search index.
Choose the model
Pick the OpenAI model in Settings, and switch whenever prices change.
Personal details removed first →
Names, emails, phone numbers and company names never reach OpenAI.
How to connect
Three steps.
Create a key
Sign in at platform.openai.com/api-keys and create a secret key. Add billing to your API account.
Paste it into HolaReply
In Settings → AI connection, choose OpenAI, pick the model, paste the key and click Test connection.
Build the index
Choose what the assistant reads and build the index. OpenAI answers from then on.
Questions
Asked about OpenAI.
Is this the same as ChatGPT?
It uses OpenAI’s models, the family behind ChatGPT, but answers only from your own content, with sources, and hands unanswered questions to your team as leads.
Can I use my ChatGPT subscription?
No. HolaReply needs an API key from platform.openai.com, which OpenAI bills separately from ChatGPT plans.
Who pays for the answers?
You pay OpenAI directly for the usage on your key. HolaReply adds no per-message fee.
Does OpenAI see my customers’ details?
No. Names, email addresses, phone numbers and company names are removed before anything is sent.
Other AI options
Compare before you choose.
Choose your AI →
Every AI option, compared.
Google Gemini →
Your own key. The lowest cost for most sites.
Anthropic Claude →
Your own Claude key for the answers.
HolaReply AI (no key) →
No AI account: pay with credits.
DeepSeek Soon →
Being built and tested.
xAI Grok Soon →
Being built and tested.
Meta Llama Soon →
Being built and tested.
Guides and comparisons
Read before you choose.
How much does an AI chatbot cost? →
Five ways chatbots charge for AI, and what 1,000 conversations a month costs with each, from published prices.
Train a chatbot on your website →
What “training” really means, how to write pages a chatbot can use, what to leave out, and keeping it in sync.
Stop AI chatbot hallucinations →
Real cases, what the research shows, and seven design rules that stop a business chatbot inventing answers.