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AI Chatbot for Website

The AI chatbot that never makes things up.

HolaReply is the AI sales assistant for online stores and websites: it answers shoppers only from your own store, shows where every answer came from, and hands everything else to your team with the lead.

An example on our demo store, Sunny Orchard. Ask our real chat

Three promises other chatbots break.

Answers only from your store

Every answer comes from your products, pages, policies and knowledge base, with the source linked.

Says when it doesn’t know

No source, no guess. It says so honestly and offers a person from your team.

Never loses a lead

Prices, contracts and allergens go to your team with the whole chat, even if the AI is down.

Live on your store in three steps.

  1. 1

    Add it to your store

    The Shopify app (coming soon) or the free WordPress plugin. Any other site: one line of code.

  2. 2

    Choose your AI

    Your own Gemini, OpenAI or Claude key, or HolaReply AI with no key.

  3. 3

    It answers, your team gets the leads

    Anything it can’t or mustn’t answer becomes an enquiry.

HolaReply's AI connection settings: Google Gemini, OpenAI, Anthropic Claude or HolaReply AI with no key; a stored key shows only its last characters
Step 2 in HolaReply’s settings (WordPress shown): pick the AI that writes the answers.

Made for your platform.

Coming soon to the Shopify App Store

HolaReply for Shopify

Answers from your products, policies and discounts, order tracking, and a Desk for your team. Monthly plans billed by Shopify, with a 7-day free trial.

Free plan · Pro $19 a month · Business $49 a month

Live on WordPress.org

HolaReply for WordPress

A free plugin with WooCommerce product cards. Pro and Business are paid once, for 1, 5 or 25 sites.

Free plugin · Pro from $79 once (founding price $59)

Another website? One line of code on any site, with a 7-day free trial. Pro $19 and Business $49 a month.

See it on a real shop.

Our demo store Sunny Orchard, with HolaReply answering a shopper.

The Sunny Orchard shop with the HolaReply chat open, answering 'What do you have for baking?' with three product cards: Freeze-Dried Mango Slices, Dehydrated Pineapple Rings and Passion Fruit Powder
  • Knows your catalogueProducts, prices and descriptions as your shop shows them.
  • Shows the productsUp to three product cards under an answer, with a link.
  • Speaks their languageReplies in the visitor’s language, from your own pages.

Same question. Two answers.

A chatbot that answers from general AI knowledge fills the gaps. HolaReply doesn’t.

A chatbot that answers from general AI knowledge

What’s your price for 500 kg of mango slices?
For 500 kg we can do £9.50 per kg, and orders over 250 kg ship free across Europe.
Made up: no price on the siteMade up: a promise you never made

HolaReply

What’s your price for 500 kg of mango slices?
Locked topic · prices and quotes
That one is best answered by a person. Leave your details and our team will come back to you.
Lead kept: sent to sales with the whole chat

An illustration with our demo store, Sunny Orchard. How locked topics work

For your team · Pro

Every enquiry reaches a person.

  • Tickets in the Sales Desk. Your team’s own inbox on any device, without access to your store’s admin.
  • Reply by chat and email. Your answer reaches the visitor wherever they are.
  • 5 team members on Pro. No limit on Business.
An illustration with demo data.

Questions, answered honestly.

Will it make up answers?

No. It answers only from your published pages, products and knowledge base. With no source, it says so and offers your team.

Which websites does HolaReply work on?

It works today on WordPress and WooCommerce, as a plugin you can download free. Shopify is coming soon to the Shopify App Store: get notified the day it is listed. Any other website works today with one line of code: start a 7-day free trial, no card needed.

Which AI does it use?

The one you choose: Google Gemini, OpenAI or Anthropic Claude with your own key, or HolaReply AI credits with no key at all. On Gemini’s free tier Google may use prompts to improve its products and daily limits apply, so for a live business site we recommend a paid key; Google requires one if your site serves visitors in the EU, UK or Switzerland. If the main model is busy, a lighter one takes over automatically. Compare the AI options.

Is my customers’ personal data sent to the AI?

No. Names, emails, phone numbers and company names are removed before every AI request. On WordPress, conversations and enquiries stay in your own database.

Every question →

Answer every customer. Keep every lead.

Free to start on every platform. Add Pro when your team is ready.