Comparison
The Amaya Chatbot AI alternative: paid once, with leads and a team inbox
Amaya Chatbot AI and HolaReply are closer than most chatbot comparisons: both are WordPress plugins for WooCommerce stores, both answer from your catalogue with your own AI key, and their Pro plans are priced differently: Amaya $49 a year, HolaReply $79 paid once. The differences are in what happens around the answer: leads, handover, locked topics, sources, and what the free version includes.
Maqsood R.Founder, HolaReply · Updated · 7 min read
We make HolaReply. Every fact about Amaya below comes from its WooCommerce.com product page and documentation, checked on 25 September 2026. Sources are at the end.
The short answer
- HolaReply is an Amaya Chatbot AI alternative with a one-time Pro price ($79, yours for good) against Amaya’s $49 a year. Both answer WooCommerce shoppers from your catalogue with your own AI key.
- HolaReply adds, on its free plan, lead capture, handover to your team with the whole conversation, locked topics, sources under each answer, answers from pages and posts, and automatic sync.
- Amaya uses OpenAI, is sold on the WooCommerce.com marketplace with a 30-day money-back guarantee, and offers a 2-year plan at $78.40.
Choose HolaReply if…
- you want every question the bot can’t answer to become a lead for your team
- some topics (prices, discounts, allergens) must always go to a person
- you want sources under answers and “I don’t know” instead of a guess
- you want pages, posts and automatic sync on the free plan
Choose Amaya if…
- you want to set the OpenAI model and temperature yourself
- you want to buy through the WooCommerce.com marketplace
- a longer (30-day) money-back guarantee matters to you
- you only need product answers, and the free version’s product sync is enough
HolaReply is free for WordPress, on WordPress.org; Pro and Business are paid once.
At a glance: HolaReply vs Amaya
| HolaReply | Amaya Chatbot AI | |
|---|---|---|
| Answers from WooCommerce products | ✓ Free | ✓ Free (one-click bulk sync) |
| Answers from pages, posts and FAQs | ✓ Free | PRO |
| Automatic sync when products change | ✓ Free | PRO |
| Conversation history | ✓ Free | PRO |
| Shows the source of each answer | ✓ | Not listed as a feature |
| When it can’t answer | Says so and offers a person | A customisable fallback message, can point to a contact form |
| Topics it must never answer | ✓ Locked topics go to your team | Not listed as a feature |
| Lead capture | ✓ Free, only when needed, never twice | Not listed as a feature |
| Handover to your team | ✓ Enquiry with the whole conversation; Sales Desk (Pro) | Not listed as a feature |
| Personal details sent to the AI | — Removed first | Not stated |
| AI provider | Google Gemini, OpenAI or Anthropic Claude on your own key, or HolaReply AI credits with no key | OpenAI, your own key (model and temperature configurable) |
| Works without WooCommerce | ✓ Any WordPress site | — Needs WooCommerce 7.0+ |
| PHP required | 8.0+ | 8.2+ |
| Price | Free · Pro from $79, paid once · Business from $129, paid once | Free · PRO $49/yr, or $78.40 for 2 years |
| Money-back guarantee | 14 days | 30 days |
| Where to buy | Free on WordPress.org; Pro paid once on holareply.com | WooCommerce.com marketplace |
| Download free |
“Not listed” means we couldn’t find it on Amaya’s product page or documentation. It may be possible with custom prompts or other plugins.
What Amaya does well
- Simple setup. Paste an OpenAI key and sync every product with one click.
- OpenAI, your way. Choose the model and temperature; PRO lets you extend the system prompt.
- Sold on WooCommerce.com, with the marketplace’s security and compatibility checks and a 30-day money-back guarantee.
- Multilingual, detecting the shopper’s language automatically.
- Conversation starters grouped by topic (PRO).
Where HolaReply is different
1. Every unanswered question becomes a lead
Amaya’s documentation describes a fallback message when it can’t answer. HolaReply turns that moment into an enquiry: it asks for an email (only then, and never twice), and sends your team the whole conversation. If the AI is ever unavailable, shoppers can still send their question.
How the assistant looks, what it may say, and where enquiries go.
Choose when HolaReply asks for an email: no answer, a locked topic, a request for a person, a buying question.
2. Locked topics
Discount codes, custom orders, trade prices, allergy and medical questions: in HolaReply these go straight to a person and are never answered by the AI.
3. Sources, and “I don’t know”
HolaReply answers only from your store’s content and shows the product or page each answer came from. When nothing covers the question, it says so.
straight from the growers.
Trade packs for kitchens, bakeries and shops. Order by the kilo or by the pallet.
Shop wholesaleView product
An answer from the product page, with the source shown.
4. More on the free plan
Pages, posts and FAQs, automatic sync when you edit, and the conversation log are all free in HolaReply. In Amaya they are PRO features.
5. A team inbox (Pro)
With HolaReply Pro, enquiries become tickets in the Sales Desk, where your team replies and the answer reaches the shopper by chat and email.
Try it like a shopper. The chat on this page is HolaReply. Ask something this site covers, then ask for a discount code.
“Does HolaReply work with WooCommerce?”“Can I have a discount code?”
Open the chatPrice over two years, one store
| HolaReply | Amaya | |
|---|---|---|
| Free version | Products, pages, posts, sync, leads, locked topics | Products only |
| Paid version, 2 years | $79, paid once (Pro, 1 site) | $78.40 (2-year PRO plan) |
| Paid version over three years | $79, paid once (Pro, 1 site) | $49 a year, or $78.40 for two |
| AI usage | Your own key: about $1.70 per 1,000 answers on Gemini Flash; or HolaReply AI credits, $12 per 1,000 answers | Your OpenAI key: “usually a few dollars” a month, per Amaya |
Many stores won’t need HolaReply Pro at all: lead capture and handover are in the free version. Pro adds the Sales Desk for a team.
Switching from Amaya
Get HolaReply and add your AI key
Keep your OpenAI key, or use Gemini, Claude or HolaReply AI credits. For Gemini, use a key with billing for a live store; Google requires it if you sell to customers in the EU, UK or Switzerland.
Choose what it reads
Products, plus delivery, returns and FAQ pages. Move your Amaya custom FAQs into HolaReply’s knowledge base.
Lock the risky topics
Discount codes, custom orders, allergy advice.
Deactivate Amaya
So shoppers see one assistant.
Test on your phone
A product question, an out-of-stock item, a discount code, and a request for a person.
Questions people ask
Is Amaya Chatbot AI free?
There is a free version that answers from your products. Pages, posts, custom FAQs, automatic sync and chat history are in PRO ($49 a year). You also pay OpenAI for usage.
Can HolaReply use OpenAI like Amaya?
Yes. HolaReply works with your own OpenAI, Google Gemini or Anthropic (Claude) key, or with HolaReply AI credits and no key at all.
Does Amaya capture leads?
Lead capture and handover to a person aren’t described on its product page or documentation; it has a customisable fallback message that can point shoppers to a contact form.
Which one is cheaper?
In the first year Amaya Pro is cheaper: $49 against HolaReply Pro’s $79. HolaReply is paid once, while Amaya is $49 a year (or $78.40 for two), so over three years HolaReply costs less. HolaReply’s free version includes more (pages, sync, leads, locked topics), so many stores won’t need to pay for Pro.
Is HolaReply on WooCommerce.com?
No. Download HolaReply free from WordPress.org; Pro and Business are sold on holareply.com, paid once.
Sources
Checked on 25 September 2026. Prices and features change; tell us in the chat if something here is out of date and we will fix it.
Founder of HolaReply. He builds AI assistants that answer only from a business’s own website, and checks every fact in these guides against the products’ own pages.
More by Maqsood R. →Answer shoppers from your catalogue. Keep every lead.
Free for WordPress, on WordPress.org. No per-message fees on your own Gemini, OpenAI or Claude key (about $1.70 per 1,000 answers on Gemini Flash), or optional HolaReply AI credits.