Works today on WordPress and WooCommerce · Shopify, Wix, Squarespace and any website — coming soon
The last 30 days.
Answered without a person, enquiries by hour, first-reply time and tickets won.
Why it matters
Analytics and reports: the problem it solves.
You cannot improve what you cannot see — and you cannot justify a tool without numbers.
HolaReply’s analytics show the work the assistant does, the demand you were missing after hours, and how your team is doing.
How it works
Three steps.
It counts as it works
Every conversation, answer, enquiry and ticket change is already recorded.
See the trends
7, 30 or 90 days: answered rate, busiest hours, response times, wins.
Get the summary
A one-page monthly email, and CSV export for your own reports.
What’s included
The details.
After-hours demand
See how many enquiries arrive when nobody is at work.
Team response times
Median time to first reply, per person.
Available today
The free Overview already shows conversations, answered rate and enquiries.
Questions
Asked about analytics and reports.
When will this be available?
It is planned for Pro. The Overview dashboard is available in every version now.